Connecting you with the ACT Government
Your ACT Government gateway to online services - What they are, how much they cost, and how to pay
Advanced Search
Home Payments Bookings Services

Working at Canberra Connect

Canberra Connect is a friendly, supportive and professional workplace, with a high level of staff satisfaction and customer satisfaction.

Staff take pride in providing high quality customer service to the ACT community, whether in person, over the telephone or online.

Positions and skill sets

Canberra Connect offers a range of contract and permanent positions for people with skills in customer service, IT, banking, procurement, business process re-engineering, project and relationship management and seeks to employ people who have a customer-focused attitude and the desire to make a positive difference to the community’s ease of interacting with government.

Benefits

Permanent Canberra Connect staff are covered under the Territory and Municipal Services Directorate’s Enterprise Agreement. A summary of the benefits is located on the Territory and Municipal Services website. These benefits include a flexible working environment so team members can achieve work-life balance.

The principles of respect, equity and diversity are strongly upheld to enable the delivery of high quality service and support to Canberra’s equally diverse community.

Current vacancies

If you are interested in a contract role within the Canberra Connect Contact Centre or Shopfronts, please register your interest with one of the following agencies:

If you are interested in a permanent position within Canberra Connect or the broader ACT Government, please visit www.jobs.act.gov.au to search for available positions.