Canberra Connect has been presented with numerous awards since its inception in 2000, representing an ongoing commitment to providing high quality services to the citizens of Canberra and the region.
2011 – TAMS Director-General
Director General Award – Winner – CashLink Project Team
2010 – TAMS Chief Executive
TAMS Chief Executive awards – Finalist – Online Payments and Portals Team
2010 – Commissioner for Public Administration
Commissioner for Public Administration Award for Government Business Improvement
2009 – Jon Stanhope MLA, Chief Minister
Chief Minister's Inclusion Award acknowledging the contribution of business, organisations and individuals who demonstrate a clear commitment to including people with disabilities
2008 - Vision Australia
Making a Difference Award for supporting people who are blind or have low vision to be able to access and fully participate in every part of life they choose
2008 - Commissioner for Public Administration
Commissioner for Public Administration Awards - Silver Award in Service Delivery to Clients
2007 - Emergency Management Australia
Australian Safer Communities Awards Post Disaster Federal/State - Winner for enhancing ACT Government responsiveness to affected communities during storm and flood events.
2007 - International Quality and Productivity Centre
Government Contact Centres Excellence Awards - Winner outstanding individual for contribution to Contact Centre Services
2007 - AGIMO/CeBIT
Excellence in e-Government Awards finalist
2007 - Emergency Services Agency
Australian Safer Communities Awards Post Disaster/Government - Winner for enhancing ACT Government response to communities affected by storms
2006 - Government Contact Centres Excellence Awards
Best Mature Shared Services Organisation (3+ years in operation) honourable mention
2006 - International Quality and Productivity Centre
Best Mature Shared Services Organisation (3+ years in operation) honourable mention
2006 - International Quality and Productivity Centre
Best Government Contact Centre Operation (under 30 full time employees) honourable mention
2006 - Australian Government and CRS Australia
Certificate of Appreciation in recognition of valued support in providing training and employment opportunities to people with an injury, disability or health condition
2006 - International Quality and Productivity Centre
Winner for Outstanding Individual Contribution to Contact Centre Services
2005 - Customer Service Institute of Australia
Australian Excellence Awards - highly commended in the category of Government Contact Centre
2005 - Customer Service Institute of Australia
Australian Service Excellence Awards - Finalist in category of Local Government
2004 - Elections ACT
Certificate of Appreciation for assistance with the highly successful ACT Legislative Assembly election
2003 - Department of Urban Services
Customer Service Excellence Awards - Winner for Outstanding Customer Service
2003 - Snowy Hydro Southcare
Certificate of appreciation in recognition of an outstanding contribution towards Snowy Hydro Southcare
2003 - Jon Stanhope MLA, Chief Minister
Certificate of Appreciation in recognition of participation and valuable contribution to the Canberra Nara sister city 10th anniversary celebrations
2003 - Jon Stanhope MLA, Chief Minister
Certificate of Recognition in appreciation of selfless response to Canberra bushfires and continuing recovery effort
2003 – Family and Community Services
Certificate for efforts in 2003 Canberra Bushfire Emergency, helping FACS staff in making a difference in serving the Australian community
2003 - Department of Urban Services
Customer Service Excellence Awards - Winner for Outstanding Customer Service
2002 - Multicultural and Community Affairs Group
ACT Customer Service Awards - Public Sector Commendation
2001 - Australian Government Information Management Office
Federal Government Gold Information Technology Award - Winner for online trading portal
2000 - Technology in Government Committee
Government Technology Productivity Awards- Silver Award for functions and services directory
