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Fair Trading Complaints

If you are experiencing a problem you should attempt to resolve the issue with the business or trader before contacting the Fair Trading office. 
If you are unable to resolve the issue you may wish to contact the Office of Regulatory Services for some tips on how your complaint may be resolved.  If you complaint warrants further investigation, you will be asked to lodge a written complaint with this office.

For more information visit the Office of Regulatory Services website.



Cost

No Fees.

ACT Office of Fair Trading

Location:  

255 Canberra Avenue
Fyshwick Australian Capital Territory 2609


Postal:  

GPO Box 158
Canberra City ACT 2601


Phone: 02 6207 0400


Fax: 02 6207 0538
Hours:  
Mon: 08:30am - 04:30pm
Tues: 08:30am - 04:30pm
Wed: 08:30am - 04:30pm
Thur: 08:30am - 04:30pm
Fri: 08:30am - 04:30pm
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