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Feedback and Complaints

ACT Government Directory

ACT Government Complaints

The ACT Government Feedback website, operated by Canberra Connect, allows you to submit complaints or issues to the ACT Government at any time, day or night. Complaints are sent directly to the Government agency responsible for the issue.

Users may submit their complaints anonymously or they may create an account which will allow them to track the progress of their complaint.

For more information visit the ACT Government Feedback website.

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No cost

Service options

Payment Details

Online	ACT Government Complaints
In Person	Canberra Connect Shopfronts
By Phone	13 22 81 - Canberra Connect Contact Centre

Canberra Connect Contact Centre - Territory and Municipal Services Directorate

Postal:

Canberra Connect - Territory and Municipal Services Directorate
GPO Box 158
Canberra ACT 2601

Phone: 13 22 81

Website: http://www.canberraconnect.act.gov.au

Hours:

Mon:	07:00am	-	08:00pm
Tues:	07:00am	-	08:00pm
Wed:	07:00am	-	08:00pm
Thur:	07:00am	-	08:00pm
Fri:	07:00am	-	08:00pm
Sat:	08:00am	-	05:00pm
Sun:	09:00am	-	05:00pm

Belconnen Shopfront

Location:

Swanson Plaza
Swanson Court
Belconnen Australian Capital Territory 2616

Postal:

Canberra Connect
Territory and Municipal Services
GPO Box 158
Canberra ACT 2601

Phone: 13 22 81

Hours:

Mon:	09:00am	-	05:00pm
Tues:	09:00am	-	05:00pm
Wed:	09:00am	-	05:00pm
Thur:	09:00am	-	05:00pm
Fri:	09:00am	-	05:00pm

Dickson Shopfront

Location:

Level Ground Floor, Dickson Motor Registry
13 - 15 Challis Street
Dickson Australian Capital Territory 2602

Postal:

Canberra Connect
Territory and Municipal Services
GPO Box 158
Canberra Australian Capital Territory 2601

Phone: 13 22 81

Hours:

Mon:	08:15am	-	05:00pm
Tues:	08:15am	-	05:00pm
Wed:	08:15am	-	05:00pm
Thur:	08:15am	-	05:00pm
Fri:	08:15am	-	05:00pm

Civic Driver Licence Service (Driver Licence, Proof of Age Card and Action Gold Card transactions ONLY)

Location:

Civic Library; Civic Square
London Circuit
Civic Australian Capital Territory 2600

Postal:

Canberra Connect
Territory and Municipal Service
GPO Box 158
Canberra Australian Capital Territory 2601

Phone: 13 22 81

Hours:

Mon:	10:00am	-	05:30pm
Tues:	10:00am	-	05:30pm
Wed:	10:00am	-	05:30pm
Thur:	10:00am	-	05:30pm
Fri:	10:00am	-	05:30pm

Tuggeranong Shopfront

Location:

Homeworld Shopping Centre
Anketell Street
Tuggeranong Australian Capital Territory 2900

Postal:

Canberra Connect
Territory and Municipal Services
GPO Box 158
Canberra Australian Capital Territory 2601

Phone: 13 22 81

Hours:

Mon:	09:00am	-	05:00pm
Tues:	09:00am	-	05:00pm
Wed:	09:00am	-	05:00pm
Thur:	09:00am	-	05:00pm
Fri:	09:00am	-	05:00pm

Woden Shopfront

Location:

Level Ground Floor, Woden Library
Corner of Furzer and Corinna Street
Woden Australian Capital Territory 2606

Postal:

Canberra Connect
Territory and Municipal Services
GPO Box 158
Canberra Australian Capital Territory 2601

Phone: 13 22 81

Hours:

Mon:	09:00am	-	05:00pm
Tues:	09:00am	-	05:00pm
Wed:	09:00am	-	05:00pm
Thur:	09:00am	-	05:00pm
Fri:	09:00am	-	05:00pm

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